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New Patient 101 Guide

Making the decision to begin fertility testing and treatment is a big one. It can feel overwhelming and is often accompanied by lots of tough emotions. We're here to help break it all down for you and make it just a little bit less intimidating. We here at RMA of Connecticut believe that educating, empowering, and holistically supporting fertility patients leads to greater success. Let's embark on this journey to parenthood together. 

Table of Contents

Jump to a specific section below.

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Your Dedicated Fertility Team

Each patient has their own support staff.

At RMA of Connecticut, you are assigned a team of providers that are devoted to your unique fertility journey. That team is made up of a reproductive endocrinologist, patient navigator, fertility nurse, and insurance and billing advocate. Plus, you have access to our Physician Assistant, Genetic Counselor, and the entire Integrated Fertility and Wellness program (more on that team below).

What if I have a question?

Here’s a quick guide that will help get you the answers you need:

Patient Navigator

Your patient navigator will help you stay organized by reminding you of pending tasks based on your individual treatment plan, scheduling appointments and connecting you with your financial, clinical and Integrated Fertility Wellness resources within RMA of CT.

Fertility Nurse

This is your go-to person for treatment specifics. Think: dosage, timing, and medications. If you have a question about how to administer medication or clinical questions about your cycle, your fertility nurse can help. Your nurse works closely with your physician on all aspects of your treatment to ensure the best quality care.

Insurance and Billing Advocate

Have a billing or health insurance question? This is your person. From your financial status to benefit clearance, this team member can help guide you through the financial logistics and make things a little less overwhelming.

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Before Your First Appointment

Now that you've decided to move forward with seeking fertility assistance, it's important to make sure you have all the necessary logistics in order. We also recommend implementing certain lifestyle habits that can significantly improve your chances down the line. In order to help you be as prepared as possible for the journey ahead, we've created a guide that makes your planning easy.

Preconception Health

Our goal at RMA of Connecticut is to not only help you have a healthy baby, but to help set you up for a healthy pregnancy. As a new patient entering your own fertility journey, it’s important to begin the implementation of a healthy lifestyle now, including your mental, physical, and financial wellbeing. Sometimes, though, that can be overwhelming. That’s why we’ve created a step-by-step checklist that helps you move toward treatment and pregnancy with confidence.

Get Your FREE Preconception Checklist

Budgeting for Treatment

There's no denying that fertility treatment can be expensive. With procedures, laboratory usage, and medications, it can all quickly add up. It's important to have a plan for financing the journey, whether that's in cash, credit, loans, grants, using health insurance, or a combination of all of these options. Read about your treatment payment options here.

The first action we recommend is to call your health insurance provider and get all of your questions answered. You may uncover a benefit you never knew you had, or you may more fully understand where you'll need to fill in the gaps. There are many resources to help you pay for treatment, but before you start crunching the numbers, use the following list to get to know your exact coverage.

Questions to Ask Your Insurance Provider


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Meet Our Doctors

Dr. Mark Leondires

Dr. Mark Leondires

Dr. Leondires helps patients feel confident that they are in the best hands possible with a combination of empathy, dedication and expert knowledge.

Meet Dr. Leondires

Dr. Cynthia Murdock

Combining kindness, patience, and thorough explanations of what's going on during treatment helps Dr. Murdock's patients feel well cared for and comfortable. 

Meet Dr. Murdock

Dr. Spencer Richlin

Dr. Richlin has been at RMA of Connecticut since 2004, and is known to his patients as considerate, understanding, and responsive during each individual fertility journey.

Meet dr. richlin

Dr. Shaun Williams

Offering optimism and hope, Dr. Williams approaches each patient's situation with care and compassion, and lets his expertise as a fertility specialist guide him.

Meet dr. williams

Dr. Ilana Ressler

Dr. Ressler's genuine excitement when patients have success, and comforting manner when things are tough exemplifies just how invested she is in each family's journey.

Meet dr. ressler

Dr. Josh Hurwitz

Described by his patients as compassionate, truthful, and logical, Dr. Hurwitz shows up ready to tackle any situation with the perfect blend of care and creativity, and treats each patient like family.
Meet dr. hurwitz

Dr. Laura Meyer

Dr. Meyer approaches each complex challenge with enthusiasm, leading each person through their own unique fertility journey with comprehensive, compassionate care.

Meet dr. meyer

Dr. Alexander Kucherov

Helping people build their families is Dr. Kucherov's calling and one he embraces here at RMA of Connecticut. We are honored to have him as our newest physician.

Meet dr. kucherov

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The Fertility Consultation

This is your first big appointment in a series of diagnostic preparatory evaluation. Here, you will meet your doctor and ultimately be introduced to the rest of your Fertility Team. We are currently conducting consultations with our reproductive endocrinologists via video conference, instead of in the office. Instead of meeting the other team members at that same time, you will receive a phone call or email or schedule a video conference with them after meeting with your reproductive endocrinologist.

During the consultation, you and your doctor will spend quite a bit of time getting to know each other. You will tell your provider about your history, discuss your current health status, and share your future goals. This is an important step in the process, as it allows a glimpse into the whole person that you are. Our providers strive to provide all-encompassing, 360-degree care, so this first get-to-know-you chat is vital.

We know this meeting can seem overwhelming and you might forget to ask a question you’ve been thinking about, or maybe you can’t quite remember what the doctor said about this or that. That’s why we created the Fertility Consultation Guide. It’s part note-taking, part checklist, and just for you in this first appointment. It will help you answer all your questions and make sure you don’t forget all that was discussed.

Get Your Fertility Consultation Guide

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Testing & Treatment: What Comes Next

A full fertility workup helps guide us.

After your first big fertility consultation appointment, your doctor will want to investigate the possible causes of your fertility challenges to help formulate the best possible treatment plan for you. This will include lab work and routine diagnostic procedures like Day 3 Testing and an HSG. Want a quick crash course in what all these terms mean and why they're so important? Scroll down to learn more so you can feel informed and empowered before you even step in to the office!

Day 3 Testing

On this day of your cycle, you will have blood work performed, checking the levels of three important markers: follicle stimulating hormone (FSH), luteinizing hormone (LH), and estradiol (E2).

Day 21 Testing

Ovulation occurs around Day 14 in a regular cycle, and after that, certain hormones fluctuate and your endometrium (uterine lining) thickens. Your fertility specialist may want to do blood work and an ultrasound on Day 21 to see how well these processes are occurring.

Semen Analysis

A semen sample is examined in a laboratory for quantity (count), color, the presence of infections or blood, any abnormalities in their size, shape, and structure (morphology), and movement (motility).

Basal Antral Follicle Count

This test is a transvaginal ultrasound evaluating your ovarian reserve, or remaining egg supply. The ovarian reserve is one measure of your fertility potential.

Genetic Testing

Genetic testing examines DNA, which has been called the “chemical database” that carries instructions for the body’s functions and can reveal gene changes that may cause illness or disease, including infertility.

Anti-Müllerian Hormone (AMH)

This hormone is secreted by follicles in the ovaries, is an indicator of egg quantity, and can be tested at any point during a woman's cycle. This is another way we can test ovarian reserve.

Hysterosal-pingogram (HSG)

An HSG test is an X-ray procedure used to evaluate the status of a woman’s fallopian tubes, the two structures that carry eggs from the ovaries to the uterus. 

Sonohystero-gram (SHG)

Also known as a saline infusion sonogram, this procedure begins like a transvaginal ultrasound with a slow introduction of saline into the uterus through a small catheter. SHG is used to evaluate uterine abnormalities, the endometrium (uterine lining), and other disorders.

Your path to parenthood is your own.

As unique as your journey is to you, it can sometimes feel out of your control. Once you and your fertility team have decided on a course of action, one way to bring a sense of control back into your life is to study up on what will be happening with your body during fertility treatment. Educating yourself can help you feel much more empowered and ready to start the journey! Check out the information below to learn more about what's next.

What do you want to learn more about today?

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Holistic Treatment Support

Integrated Fertility & Wellness Program (IFW)

The Integrated Fertility and Wellness team is an entire department at RMA of Connecticut completely dedicated to supporting you during your fertility journey. It includes acupuncture, nutrition, mental health services, and yoga. Meet the team below, get to know how each discipline can enhance your journey, and reach out to the listed contact to book your appointment today.

Mental Health Services

Develop a personalized plan for maintaining equilibrium and coping with stress throughout your treatment by taking advantage of our mental health team. They are experts in supporting patients through fertility and family-building journeys and can provide a wide variety of helpful tools for lowering stress and handling the ups and downs of it all.

Acupuncture Therapy

Reap both the physical and emotional benefits of traditional or laser acupuncture during your fertility journey. Acupuncture has been shown to improve embryo transfer success rates. It has also been shown to lower stress and add more peace to your journey.

Nutritional Guidance

Support your fertility treatment with a personalized nutrition plan to help you maintain a balanced lifestyle. Our nutritionists see all types of patients and counsel on issues like PCOS, insulin resistance, weight management, and other conditions.

Patient Advocacy

Connect with a community dedicated to breaking the stigma around fertility care, and get personalized support from our Patient Advocate, Lisa Rosenthal. Additionally, RMA of CT is dedicated to advancing reproductive rights for all, expanding insurance coverage to include fertility benefits, and bringing awareness to all fertility and family-building issues. These efforts are led by Lisa and our other providers. 

We encourage you to try out each discipline as they all bring something different and impactful to your family building journey.

Download the IFW Information Sheet

Mental Health Services

Lisa Schuman, LCSW

As our Director of Mental Health Services, Lisa provides accessible, individualized support to each patient as they navigate their journey.
Meet Lisa Schuman

Melissa Kelleher, LCSW

Melissa works with patients as a Fertility Counselor, offering specific tools and resources for those dealing with infertility.
Meet melissa kelleher

Jill Hickey, RDN

Looking for nutritional guidance during your fertility or health journey? Jill works with all patients to offer caring, individualized support so you can reach your goals.

Meet Jill Hickey

Jenn Walsh, RDN

Our newest addition to the fertility nutrition team, Jenn loves working with her patients to tailor nutritional support to their needs, whatever they may be. 

Meet Jenn Walsh

Lisa Rosenthal

As a Patient Advocate, Lisa provides personalized one-on-one support to patients, as well as leading many of our support groups and being the founder of Fertile Yoga.

Meet Lisa Rosenthal

Dr. Elaine Malin DACM, L.Ac.

Certified acupuncturist and herbalist Elaine Malin enjoys offering holistic support and a sense of calm to each patient she treats. 

Meet Elaine Malin

Dr. Amy Matton DACM, L.Ac

Practicing acupuncture at RMA of CT since 2005, Amy's areas of expertise include women's health and fertility issues, anxiety, stress and more.

Meet Amy Matton

Melissa Sommer MS, LAc, Dipl. Ac.

As an experienced acupuncturist, Melissa provides gentle, effective treatment to fertility patients or anyone looking to improve their wellbeing.

Meet Melissa Sommer
Ready to find your community?

Support Groups

We understand that sometimes, you just want to talk to someone who gets it. Someone going through the process right there with you. Explore all the support group opportunities below to help get you through your own personal journey, as well as to connect, share, and build a bond with our strong fertility community.

  • Ladies' Night In
  • PCOS Yoga
  • Fertile Yoga
  • LGBTQ+ Parents to Be
  • Pregnancy After Infertility
  • Parenting After Infertility
  • Fertility-focused Men's Group
  • Fertility Support Group for Jewish Women

Learn More

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More RMA of CT Resources

More Resources

Our Latest Blogs

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RMA of Connecticut FAQs

Our goal at RMA of Connecticut is to deliver high-quality, compassionate care to you and your growing family. Your dream of having a healthy baby is all we want too. In order to have the best experience at our practice, we want to make sure you have all the information and resources at your fingertips. Below, we answer some common questions you may have about your experience with us. Feel free to reach out to your Patient Navigator for any additional clarification. They are happy to help.

What are the different RMA of Connecticut locations?

Do I need to release my medical records to RMA of Connecticut?

What do I need to bring with me to the fertility consultation?

Does RMA of Connecticut use encrypted emails?

What is EngagedMD?

What is Polaris?

What consents will I need to sign?

What are morning monitoring hours?

When will I receive my bloodwork and/or test results?

What are RMA of Connecticut's hours?

What do I do when I arrive for my in-person appointment?

How do I get my medical records from RMA of CT?

What is the current response time for general inquiries?

We are here for you.

We support you and never want you to feel alone in this journey. If you ever have any questions about your treatment, support opportunities, or the other resources listed above, please reach out to your Patient Navigator. If you are not yet a patient and are looking to speak with one of our reproductive endocrinologists, fill out the form below and one of our new patient liaisons will be in touch as soon as possible.

Ready to get started? Let's talk.

Fill out the form below and one of our new patient liaisons will be in touch.