RMACT Goes Paperless & Improves Patient Registration Experience
We have rolled out a new system for patient registration that is not only paperless, but more seamless than ever.
Improving the New Fertility Patient Experience
At Reproductive Medicine Associates of Connecticut (RMACT), we are always looking for ways to improve our clinical outcomes and the patient’s experience. We recently implemented a new patient management portal to make the registration process easier.
Nova allows patients to provide their entire medical history and sign consents electronically while remaining HIPAA compliant. Becoming a new patient in a fertility program can be overwhelming and we have found yet another way to minimize the stress of beginning the process.
Personalized Medicine + Women’s Health
Here is what Celmatix, creator of the Nova platform, has to say about the benefits for patients and clinics alike:
“Patients today have more choices than ever. Nova is a patient concierge that helps clinics create a unique, high-touch experience by guiding patients step-by-step through the entire treatment journey. By eliminating paper and giving patients on-demand access to clinic-specific resources and materials, Nova helps clinics elevate the patient experience to match the sophistication of the treatment process.”
About Kate Doyle
As RMACT’s New Patient Liaison, Kate Doyle is the first person who speaks with patients before they schedule their initial appointment. Kate recently started contributing to RMACT’s blog, PathToFertility.com. In “Kate’s Corner” she shares her perspective on topics that interest new patients. This glimpse into fertility treatment gives readers a candid knowledge and insightful tips. Kate started at RMACT as a Patient Navigator in January 2013, which is when she learned that she enjoyed guiding patients through the ups and downs of treatment. Her current position enables her to work with patients at the onset of treatment when they need help bringing their limited understanding of infertility into focus.