RMACT Launches fertiFamilia - Spanish Speaking Fertility Team
fertiFamilia: a Complete Spanish-Speaking Fertility Team
We are pretty single minded here at Reproductive Medicine Associates of Connecticut (RMACT). Our focus? Our patients. Their needs. Your needs. How to make everyone comfortable while they are in fertility treatment. A natural place to start? Let’s speak the same language.
Infertility is a confusing enough language all on its own. Then try translating it into Spanish. It’s way too much to expect, so we don’t. We created a new program that allows our Spanish-speaking patients to be able to more easily understand all the nuances and considerations of el tratamiento de la esterilidad -- fertility treatment options.
Simple. Easy. Understandable.
Read below for more specific information about this new program, specially located in our Danbury RMACT office but available in all four of our locations (Norwalk, Stamford, Trumbull and Danbury).
Please remember that it takes one simple click on our website to turn it into Spanish. Just click on the flag right next to the monitoring schedule.
Also, next week, Angie (Angela) talks about fertiFamilia in her own words. Of course you can read it in English or Spanish~ Lisa Rosenthal
RMACT Launches fertiFamilia to Better Serve Hispanic Infertility Patients
fertiFamilia Includes a Complete Spanish-Speaking Fertility Team at Fairfield County’s Leading Infertility Practice
DANBURY, CT – Reproductive Medicine Associates of Connecticut (RMACT) is launching fertiFamilia, a special program for individuals and couples who are most comfortable discussing their medical care in Spanish. fertiFamilia has a complete fertility team that addresses the medical, financial, logistical and cultural needs of Spanish-speaking fertility patients. The program is the first of its kind in Connecticut; the team includes:
- Dr. Shaun C. Williams, Board-certified Reproductive Endocrinologist
- Angela P. Rojas, Program Coordinator and Patient Navigator
- Carmon Ramos, Front Desk Receptionist, Team Leader
- Jennifer Oliveras, Medical Assistant
- Beatrice Abshire, Financial Services Representative
- Nancy Gil, Laboratory Technician
The fertiFamilia team will dedicate a full day to seeing Hispanic patients at RMACT’s Danbury office twice a month, as well as appointments throughout the month at RMACT’s Norwalk, Danbury and Trumbull locations. As an additional service, RMACT has partnered with Mandell’s Pharmacy, whose Spanish-speaking pharmacists and fertility coordinators are available to help patients with their infertility medications in their primary language.
“It is important for every patient to feel comfortable and confident with their infertility treatment plan,” says Dr. Williams, a fertility expert at RMACT. “One of the primary goals is to empower Hispanic patients to learn about their diagnosis, treatment plan and medications in a language they are comfortable with.”
As an additional resource, RMACT’s website is fully translated into Spanish by clicking on the Spanish flag at www.rmact.com. Launched in 2013, this website contains over 100 pages of information about infertility, treatments and even a glossary of infertility terms, all written in Spanish. Like RMACT’s main website, this website has a section that outlines what new patients can expect during their first visits, including a consultation with a reproductive endocrinologist and diagnostic testing. It also describes a range of treatment options, ranging from non-invasive paths such as nutrition counseling to sophisticated procedures such as invitro fertilization (IVF) and Comprehensive Chromosome Screening (SelectCCS).
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About Lisa Rosenthal
Lisa has over thirty years of experience in the fertility field. After her personal infertility journey, she felt dissatisfied with the lack of comprehensive services available to support her. She was determined to help others undergoing fertility treatment. Lisa has been with RMACT for eleven years and serves as Patient Advocate and the Strategic Content Lead.
Lisa is the teacher and founder of Fertile Yoga, a program designed to support men and women on their quest for their families through gentle movement and meditation.
Lisa’s true passion is supporting patients getting into treatment, being able to stay in treatment and staying whole and complete throughout the process. Lisa is also a Certified Grief Recovery Specialist, which is helpful in her work with fertility patients.
Her experience also includes working with RESOLVE: The National Infertility Association and The American Fertility Association (now Path2Parenthood), where she was Educational Coordinator, Conference Director and Assistant Executive Director.