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The Key to Trusting Your Fertility Program and Experience Blog Feature
Lisa Rosenthal

By: Lisa Rosenthal on July 31st, 2014

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The Key to Trusting Your Fertility Program and Experience

Friendship | RMACT Team | Feelings | Fertility Programs

Fertility Program Trust and Experience - What's the Key?

fertility program trust and experienceOn the theme of gift giving (which I am on today), I was given a tiny, little bejeweled key for my birthday. Its message and symbol was “trust”. A very dear, sisterfriend gave it to me. Oh, how I love my sisters and my sisterfriends.


Trust. In a key. I see it as the key to opening a heart. Or as the ability to keep a confidence. Knowing that whomever you have trusted with a key will come in quietly and listen first. Not judge. Not advise. Listen. Give the person a chance to be heard. A key indicates a lock, but interesting how much more frequently a key image is used than a lock image. Kind of like we use the word fertility program, instead of infertility.


Because a key opens things. Doors. Boxes. Our hearts.


I am honored and privileged to have the trust of many women through Reproductive Medicine Associates of Connecticut (RMACT) and beyond. Maybe you are reading this because I have a certain amount of trust from you. If so, thank you. I feel honored each and every day that you chose to read PathtoFertility.


As a woman who has gone through the experience of infertility and fertility treatments, I understand certain things. I do NOT understand how you feel. I do understand how I felt in similar circumstances, hearing similar news but I do not presume to understand your feelings. Because I am not you.

Fertility Treatment Honesty

I do know what it felt like to me to be disappointed, frustrated, sad, hurt and more during my own fertility treatment. I know what you tell me about how you feel. I’m so glad to hear the word hopeful in your description often. We all know how often the word pain is in there.


Your trust in me reminds me to be thoughtful. Not to make promises. To be honest, with you and myself. To do my best to support you and advocate for you. That is my responsibility, when I speak with you, to listen and to tell the truth as I understand it. And to be very honest when I don’t know the answers. Which is often.


That’s where I feel so lucky to be working for RMACT. I can get the answers from people I know and trust. Who deserve my trust because of who they are, through their training and who they are because of the choices that they make every single day.


RMACT has a wealth of experience, starting with five board certified reproductive endocrinologists, a physician’s assistant, nurses, medical assistants, our lab director and embryology and andrology team members. Our nutritionist, acupuncturists, mental health professionals, peer support group leaders and more.


I trust when I don’t know an answer that I can find out the answer. That’s the key that I have and I am so grateful to be able to use it.


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About Lisa Rosenthal

Lisa has over thirty years of experience in the fertility field. After her personal infertility journey, she felt dissatisfied with the lack of comprehensive services available to support her. She was determined to help others undergoing fertility treatment. Lisa has been with RMACT for eleven years and serves as Patient Advocate and the Strategic Content Lead.

Lisa is the teacher and founder of Fertile Yoga, a program designed to support men and women on their quest for their families through gentle movement and meditation.

Lisa’s true passion is supporting patients getting into treatment, being able to stay in treatment and staying whole and complete throughout the process. Lisa is also a Certified Grief Recovery Specialist, which is helpful in her work with fertility patients.

Her experience also includes working with RESOLVE: The National Infertility Association and The American Fertility Association (now Path2Parenthood), where she was Educational Coordinator, Conference Director and Assistant Executive Director.