Fertility Heroes - A Peek Inside at RMACT
The RMACT Team - My Fertility Hereos
Four reasons this morning that I love RMACT.
Dr. Joshua Hurwitz
They are my fertility heroes for this Friday.
They don’t know that yet. And when they read this, I’m sure that they will be surprised. You’re about to get an inside look at RMACT.
I don’t know if you’ve ever heard or thought of doctors only caring about money; only doing as little as possible for as much as possible. I’ve heard it. There have been times when I’ve even thought it.
And I can’t speak for every doctor in the universe about how often this is true. But I can share my experiences at RMACT.
Here was my experience the other day.
PCOS Awareness Month Inquiries
September is PCOS (Polycystic Ovarian Syndrome) awareness month and so I wrote a blog about it. What the people above have in common (along with Diana D’Amelio and Melissa Kelleher), is that they are the PCOS group at RMACT. We have a specific program for women, who are not trying to become pregnant, but who are having symptoms of PCOS. This includes teenagers.
And so we got a response to the blog.
From a 15 year old.
From the United Kingdom.
She sent us a very poignant cry for help. You can read it yourself; it’s in the comments of the blog from September 9 about PCOS awareness.
It wasn’t a question that I could or should answer. I’m not any kind of clinician and while I understand a lot about the field of infertility, this was way better answered by the RMACT professionals.
So I asked. I sent the email letter from this young lady to our team.
Within fifteen minutes, in the middle of the work day, I got four answers. From Dr. Hurwitz, Monica, Carolyn and Ellie. And ten emails later, after much back and forth, they crafted an answer that they felt comfortable with giving to the question that the young lady posed.
Think about it. Ten emails. Four professionals.
What do you think the possibility is that the young lady who posted will ever walk into our office? Will ever become a patient? Will ever even refer a patient to us?
A fifteen-year-old from the UK?
You and I know that the possibility is close to zero, if not zero.
Not one of our team members asked me if this was one of our patients. Or if she could make an appointment to come in to see them. Not one of them suggested she see a doctor and get a medical opinion instead of answering her.
They gave freely of themselves. They offered their expertise. Mainly though, they gave from their heart to someone in need. They took the time out of very busy days and answered her.
Don’t you love that?
I know that I do.
It’s been the high point of my week.
There are fertility heroes in a lot of places you expect. And sometimes they do heroic things that are big and flashy.
And sometimes, fertility heroes do very quiet heroic things that mean the world to someone in need.
Yep, I love RMACT.
Lisa Rosenthal's Google+
About Lisa Rosenthal
Lisa has over thirty years of experience in the fertility field. After her personal infertility journey, she felt dissatisfied with the lack of comprehensive services available to support her. She was determined to help others undergoing fertility treatment. Lisa has been with RMACT for eleven years and serves as Patient Advocate and the Strategic Content Lead.
Lisa is the teacher and founder of Fertile Yoga, a program designed to support men and women on their quest for their families through gentle movement and meditation.
Lisa’s true passion is supporting patients getting into treatment, being able to stay in treatment and staying whole and complete throughout the process. Lisa is also a Certified Grief Recovery Specialist, which is helpful in her work with fertility patients.
Her experience also includes working with RESOLVE: The National Infertility Association and The American Fertility Association (now Path2Parenthood), where she was Educational Coordinator, Conference Director and Assistant Executive Director.